Privacy Policy
This policy explains how Listomate handles information related to accounts, listings, messages, moderation, security, and platform operations.
Short version
We use information to run the listing platform, publish and manage ads, prevent fraud, respond to support requests, improve performance, and meet legal or safety obligations. We do not sell personal information.
Information we collect
- Account details such as name, email, password-related authentication data, country, and user role.
- Listing content including titles, descriptions, images, category, city, contact options, rates, and profile details you submit.
- Support and contact messages, including name, email, topic, related listing URL, message text, IP address, and user agent.
- Technical data such as IP address, browser, device type, pages visited, timestamps, security logs, and error events.
- Payment or promotion records where applicable, including transaction references and package details.
How we use information
- To create, publish, edit, moderate, and display listings.
- To provide account access, support, contact form responses, and advertiser tools.
- To detect spam, fake profiles, fraud, abuse, security threats, and policy violations.
- To improve search, city pages, performance, user experience, and platform reliability.
- To comply with applicable law, lawful requests, and platform safety obligations.
Data sharing
We do not sell personal data. We may share limited information with service providers that help operate the platform, process hosting or security functions, respond to legal obligations, prevent fraud, or protect users and the website.
Security and retention
We use reasonable administrative, technical, and operational safeguards to protect platform data. No online system can be guaranteed completely secure. We retain information as long as needed for account management, listings, support, safety review, legal compliance, and abuse prevention.
Your choices
- You can update many account and listing details from your dashboard.
- You may contact support to request help with account access, listing corrections, or privacy questions.
- You can report suspicious or abusive listings for moderation review.
Privacy contact
For privacy questions, contact us through the support page. For policy-related requests, include your account email and any relevant listing URL.